Sr. Info Mgmt Analyst - PHI

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Location: Bethesda, MD, United States
Organization: PHI Service Company
Job ID: 242989
Date Posted: Nov 1, 2022
Job: Distribution

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Job Description

Description

Be a part of something powerful at America's premier energy provider!

At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are the heart and soul of our business. Whether it's powering lives, supporting communities, or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are empowered to evolve and advance our careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come and stay. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

This job is responsible for developing internal procedures for systems use/operation in accordance with business process requirements. This position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.


PRIMARY DUTIES AND ACCOUNTABILITIES

  • Meets with customers to understand future business requirements. Coordinates the development of business cases to gain client approval. Communicates with stakeholders to effectively prioritize deliverables.
  • Proactively maintains thorough working knowledge of industry trends and the technology and applications that are applicable to Division and Corporate business processes.
  • Coordinates and provides training to end users as necessary. Makes presentations to large and small groups as needed.
  • Understands business processes and provides guidance for end users. Provides day-to-day client support and conducts diagnostics as necessary to ensure optimal performance.
  • Provides information management services to insure data integrity.
  • Works with end users to ensure accuracy and timeliness of information and to optimize the system's value to the business.
  • Ensures end user reporting needs are met and provides ad hoc reporting services as necessary.


JOB SCOPE

Works under minimal supervision, relying on knowledge, skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals.

Qualifications

MINIMUM QUALIFICATIONS
  • Education/Experience: Bachelor's degree and at least five years of job related work experience in functional area or equivalent combination of formal education/training and experience.
  • Skills/Abilities:
  • Demonstrated ability to communicate effectively.
  • Ability to anticipate problems and their underlying causes and resolve them quickly and effectively.
  • Demonstrated expertise in use of applications required for the specific role
  • Demonstrated ability to manage multiple tasks through effective planning, scheduling and coordination.
  • Availability to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

PREFERRED QUALIFICATIONS

seven years of work experience in functional area



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