Billing Assistant

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Location: Carneys Point, NJ, United States
Organization: PHI Service Company
Job ID: 224018
Date Posted: Feb 23, 2020

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!
  • Billing & Collection Assistant-Billing, under direct supervision, performs routine clerical or other office type work and will regularly have contact with customers either verbally or in writing. 
  • These include service applications, service requests, collection policies, inquiries and complaints regarding Billing & Collections. 
  • Provides coaching and supports other co-workers in their duties as required.


  • High school or vocational school graduate. 
  • Experience demonstrating skill providing customer service. 
  • Experience demonstrating skill communicating with others verbally and in writing. 
  • Experience demonstrating skill performing basic arithmetic (specifically, addition, subtraction, multiplication, division, percentages, averages and rates). 
  • Experience demonstrating skill performing data entry and/or basic calculations in PC-based spreadsheet software. 
  • Experience demonstrating skill using the basic functions of PC-based word processing software (for example, creating form letters). 
  • Experience demonstrating skill using PC-based email software. 
  • Ability and willingness to work overtime and/or work during emergencies with little notice as required. 
  • Ability and willingness to maintain confidential information (for example, customer records). 
  • Ability and willingness to input data into the computer for extended periods of time. 
  • Ability and willingness to lift mail bins or boxes of materials on occasion as well as walking around the building to deliver mail accurately. 
  • Ability and willingness to perform a second role in accordance with PHI's Emergency Preparedness Guidelines for all employees. 
  • Must successfully pass a Criminal History Background Check which consists of a 7-year criminal records check for felony convictions, if applicable 
  • Preferred: Experience demonstrating skill performing clerical duties (for example, filing, distributing reports, organizing records for archive storage, maintaining billing records). Experience demonstrating skill gathering and analyzing account information in order to resolve customer inquiries and complaints. 
  • Experience demonstrating skill using a customer information system.
Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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