Sr Extern Affairs Specialist

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Location: WASHINGTON, DC, United States
Organization: Potomac Electric Power Co
Job ID: 227991
Date Posted: Oct 26, 2020

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


To support the development and execution of External Affairs’ activities for the two-county service territory. Role provides data analysis, planning, tracking and organization function for External Affairs Team. Responsible for data retrieval, planning and executing broad communications and targeted outreach activities to municipal and county officials.  Position also serves as primary interface with local and state elected officials and their staffs who are in need of customer assistance for their constituents. Also responsible for developing and executing the appropriate strategies and day-to-day management of the Pepco Greenboard Program.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.
1. Responsible for day-to-day operation of Pepco’s Greenboard Program. Maintain and compile qualitative and quantitative data used for reporting the results of the Greenboard Program quarterly to Senior Management.
2. Identify and seek resolution of issues of county and local officials in a timely manner to enhance customer satisfaction and to minimize or eliminate potential negative publicity or response from county, local and state officials.
3. Plan and support communication programs and strategic relationship building activities with county and municipal officials in support of Company’s reputation, key stakeholder relationships and to raise awareness and garner support for company initiatives.

4. On a regular basis assume role of External Affairs Manager in the counties when an External Affairs Manager is not available.
5. Develop and maintain a network of internal & external support resources in support of position’s day-to-day responsibilities and special projects.

6. Coordinate, manage, and develop internal schedules for the Daily Operations Call and the Government Affairs On Call systems.

Bachelor’s degree in political science, communications, business administration, and/or public relations AND 5 -8 years related experience in governmental affairs, customer service, communications, or relevant utility experience OR, in lieu of a bachelor’s degree, 9 – 12 years stated experience is required.
Proven ability to work in cross-functional teams, with experience in project management.  Requires strong organizational skills. 
Strong communications skills – both written and oral.
Demonstrated skills in Microsoft products including Excel and PowerPoint


Master in Business Administration 
Demonstrated working knowledge of Company policies and procedures in areas of Customer Service, Credit and Collections and Construction and Maintenance. 
Leadership skills proven in the area of team building, issues management and process improvements. 
Proven ability to write detailed reports, letters and analyze quantitative data. 
Advanced Excel and PowerPoint Skills


Requires detailed knowledge of Company’s service territory, external political and government structures, Pepco’s electric and gas operations and customer service policies. Requires development of effective relationships across all business units of company and with decision makers in the governmental, business and community sectors. Position utilizes communication, organization and facilitation skills. High degree of confidentiality is associated with the position. Work involves a moderate degree of independent decision-making, creativity, flexibility and ability to respond to emergencies on a 24/7 basis, as needed, and to attend to off-hour meetings/events. Much of the work is high-pressured with time constraints.  

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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